Shipping & Return

Order Confirmation

Which solves a common problem of the vacuum robotic cleaner at present, which is also the biggest user's pain point, that is, the robotic cleaner is usually stuck and trapped, can not successfully complete the cleaning, so that the robot can not be truly automatic, or the cleaning has to be completed under the guard.

FreeMove technology replaces the complex structural parts of mechanical collision board, which greatly reduces the cost, volume and failure rate, and reduces the size of the fuselage without sacrificing the core indicators such as suction, dustbin volume and battery life.

Order Shipment

We only support shipping in US ,Shipping is always shipped ground via UPS or FedEx. It ships day of or next day and arrives 3 - 5 business days.

If your order is in stock and we process the charges to your credit card, it will ship on the day or next day of your order. It will arrive within five business days via Ground Shipping from the date of shipment.  

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out.  If you do not receive tracking information from us within 3 business days of your order, feel free to follow up with us at leafantlife@gmail.com

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to leafantlife@gmail.com and we will process an insurance claim on your behalf.

Cancellations & Refunds

 If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

Returns & Exchanges

All returns/exchanges must be made within 30 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.

*Any robot lawn mower that is not defective or damaged, we will not accept a return. The costs for us as a business are too steep to accept returns, restock used parts and pay for shipping for an item that is not damaged or has no defects. 

Unwanted products may be returned with prior authorization by contacting us at leafantlife@gmail.com.

*Please note, any robot pool cleaner that has been used in the pool for cleaning, can only be repaired or exchanged for a new model if proven defective by manufacturer. It cannot be exchanged for a different brand model but only for the same.

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